We have to Edit a Entry in Registry.
Run->regedit->Enter
The registry key for 32-bit systems would be HKEY_LOCAL_MACHINE\SOFTWARE\IM Providers
This issue is also directly related to the following registry key:
HKEY_CURRENT_USER\Software\IM Providers
You need to edit the “DefaultIMApp” value to reflect “Lync” without quotes. Once this is done exit Outlook and then open. Presence will now work.
Mine is a 64-bit Operating System So i used second trick and it worked.
Enjoy :)
Run->regedit->Enter
The registry key for 32-bit systems would be HKEY_LOCAL_MACHINE\SOFTWARE\IM Providers
This issue is also directly related to the following registry key:
HKEY_CURRENT_USER\Software\IM Providers
You need to edit the “DefaultIMApp” value to reflect “Lync” without quotes. Once this is done exit Outlook and then open. Presence will now work.
Mine is a 64-bit Operating System So i used second trick and it worked.
Enjoy :)